Order and Shipping Information:
Minimum Order: $89.00
Orders Less Than $150.00: A $10.00 Surcharge will be added to orders less than $150.00.
Substitutions: We reserve the right to substitute items of similar quality and value for those pictured in the catalog.
In most cases orders will ship within 24 to 48 hours via UPS.
The freight cost is based on weight and distance from our warehouse.
Refund, Returns and Cancellation Policies:
We will not accept returns without approval and a Return Authorization Number. You must call us within ten days of receipt of goods for approval. A restocking fee of $35.00 may be charged. The customer will be responsible for the return freight.
Order cancellations will not be accepted after the goods have shipped.
|Back to Top|Frequently Asked Questions:
1. How can I contact you? Our office hours are 8:30AM to 5PM Eastern Time. You can reach us by e-mail at firstname.lastname@example.org
, by phone at 800-942-2282, by FAX at 410-827-5557 or by mail Diversified Products, 320B Drummer Drive, Grasonville, MD 21638.
2. What do I do if I have a problem with an order? Please contact us using the methods listed above. Be assured we will do all that we can to address and solve your order problem promptly.
3. Where are you located? Our offices and warehouse are located in Grasonville, Maryland on Maryland's Eastern Shore about 20 miles East of Annapolis, Maryland. We also have a warehouse location in Baltimore, Maryland.|Back to Top|